Privacy Policy

This Privacy Policy was last updated on 15 July 2026.

 

The controller of your personal data is CLEVER OPERATIONS Sp. z o.o., ul. Szkolna 13, 08-300 Skibniew-Podawce, Poland ("we"). You can contact us about personal-data matters:

 

* by email: zarzad@rycerskakwatera.pl

* by phone: +48 724 991 111

* by post: CLEVER OPERATIONS Sp. z o.o., ul. Szkolna 13, 08-300 Skibniew-Podawce, Poland

 

This Policy describes how we process personal data in connection with the use of https://rycerskakwatera.pl and with contacting us.

 

a) Contact and bookings (email, phone)

 

When you contact us by email or phone — for example to ask about availability or to make a reservation — we process the data you provide: name, email address, phone number, dates of stay and other information included in the correspondence.

 

Purposes and legal bases: handling your enquiry and concluding and performing the accommodation contract (Art. 6(1)(b) GDPR); compliance with legal obligations, e.g. tax and accounting (Art. 6(1)(c) GDPR); establishing, pursuing or defending claims (Art. 6(1)(f) GDPR — our legitimate interest).

 

b) Server logs

 

When you use the website, the server automatically records technical data: IP address, date and time of the request, browser type and operating system. We use this data solely to ensure the security and proper operation of the website (Art. 6(1)(f) GDPR — our legitimate interest).

 

c) Cookies

 

The website uses only necessary and functional cookies. For details, see our Cookie Policy: https://rycerskakwatera.pl/polityka-cookie/

 

d) Google services (map and fonts)

 

The website embeds a Google Maps map and Google Fonts typefaces. When they load, your IP address is transmitted to Google (Google Ireland Limited / Google LLC). More information: https://policies.google.com/privacy

 

We may entrust your data to service providers working for us: hosting and email providers, IT support and accounting services — only to the extent necessary and under data-processing agreements. Google also receives technical data (IP address) in connection with the services described in section 2(d).

 

As a rule, we do not transfer data outside the European Economic Area. In connection with Google services, your IP address may be transferred to third countries (including the USA); Google relies on transfer safeguards such as standard contractual clauses, and Google LLC is certified under the EU-U.S. Data Privacy Framework.

 

* correspondence and enquiries: for the time needed to handle the matter, and then until the expiry of the limitation periods for potential claims;

* booking and billing data: for the period required by tax and accounting regulations (as a rule, 5 years from the end of the tax year);

* server logs: for a limited period resulting from the server configuration;

* cookies: for the periods listed in the Cookie Policy.

 

You have the right to access your data, rectify it, erase it, restrict its processing, receive it in a portable format, and object to processing based on our legitimate interest. Where processing is based on consent, you may withdraw it at any time, without affecting the lawfulness of processing carried out before the withdrawal. To exercise these rights, contact us using the details in section 1.

 

You have the right to lodge a complaint with the President of the Personal Data Protection Office in Poland (Prezes Urzędu Ochrony Danych Osobowych, ul. Stawki 2, 00-193 Warsaw, https://uodo.gov.pl) if you believe that the processing of your data infringes the GDPR.

 

Providing your data is voluntary, but necessary to answer your enquiry or to make a booking.

 

We do not make automated decisions about you and we do not use profiling.

 

We may update this Policy from time to time. The date of the latest update appears at the top of this document.